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Consolidate 事件驱动票据系统

目标

创建一个灵活且易于扩展的事件驱动票据系统，便于与现有数据源和系统集成。

优先级如下

易于配置
易于扩展
易于调试

简单示例

use Consolidate\Ticket\Ticket;
use Consolidate\Ticket\Event\TicketEvent;
use Consolidate\Ticket\Data\Status;

use Symfony\Component\EventDispatcher\EventDispatcher;

$dispatcher = new EventDispatcher();
$dispatcher->addListener('ticket-set-status', function (TicketEvent $event) {
    if ($event->getData() == 'Working On' && $event->getTicket()->getWorker() == 'Mike') {
        $ticket->addTag('PR Disaster');
        $ticket->addComment('This ticket has been touched my Mike. It is possible to salvage it if we act right now!');
    }
});

$ticket = new Ticket();
$ticket->setEventManager($dispatcher);

$ticket->setWorker(new Participant('Mike'));
$ticket->setStatus(new Status('Working On'));
$ticket->addComment('Told customer to shove it!');

从源导入

$importer = new Importer(new SMTP());

$dispatcher = new EventDispatcher();
$dispatcher->addListener('importer-new-ticket', function (TicketEvent $event) {
    $ticket->setChannel(new Channel('Sales'));

    foreach ($ticket->getData(['Consolidate\Ticket\Data\Comment']) as $comment) {
        $language_detected = $language_detector->detect((string)$comment);
        $ticket->addTag($language_detected);
    }
});

consolidate / ticket

维护者

详细信息

README

目标

简单示例

从源导入